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The Big Interview

Watches Of Switzerland_Portrait

THE BIG INTERVIEW: The public Life of Brian

For the first five years as chief executive of Aurum Holdings, now renamed as The Watches of Switzerland Group, Brian Duffy answered only to his American private equity owners Apollo Global Management. But since May last year, the business is operating in the public glare of a stock market listed corporation with turnover of over $1 billion, more than 140 stores in the USA and UK, and a staff of 2,500 people. How is life in the public eye? Rob Corder spoke to Mr Duffy just ahead of Christmas last year to find out.
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THE BIG INTERVIEW: Baselworld bounces back

Michel Loris-Melikoff LR
The number of exhibitors to Baselworld has plummeted from over 2000 in 2009 to 520 earlier this year. It looked like the ultimate hospital pass when Michel Loris-Melikoff took over as managing director of the show last year, just weeks after Swatch Group announced it was pulling all of its brands for the show. But, a year on, Mr Loris-Melikoff says exhibitor numbers will rise to over 600 in 2020 thanks to fresh initiatives that aim to lower the cost of participating, attract more consumers to the event and make the whole week far more enjoyable. Rob Corder met the show supremo in Basel for an update on progress.
DAVID COLERIDGE_DM LONDON2

Becoming Bucherer — what is coming next at Tourneau?

Almost two years after Bucherer bought Tourneau, we are not much closer to knowing what the new owner has in mind for the United States. In a search for clues, Rob Corder spoke to the chairman of Bucherer in the UK, David Coleridge, whose multibrand group of luxury watch stores, The Watch Gallery, was acquired by Bucherer in 2017. In a fascinating interview, he pulls back the curtain on his relationship with the major watch groups, the lack of decision-making power in his local market and the reasons why direct to consumer sales online and in monobrand stores are stalling around the world.
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THE BIG INTERVIEW: Hank Siegel and the business of smiles at Hamilton Jewelers

Hank Siegel 2013
For 107 years, Hamilton Jewelers has been putting smiles on the faces of customers in Princeton, NJ, and since the 1970s in Palm Beach, and Palm Beach Gardens, FL. The luxury watch and jewelry business may have changed beyond recognition over that time, but the fundamentals of delighting customers remain timeless, according to its leadership team.

THE BIG INTERVIEW: Manfredi’s Roberto Chiappelloni describes his journey from trattorias to top end timepieces

Manfredi 30th anniversary
Roberto Chiappelloni built his first successful business empire as a restaurateur, bringing his passion for food from his Italian homeland to the residents of Queens and upstate New York. But a love of watches and a chance encounter with the owner of a pawn shop who sold him unloved timepieces turned into a second career as the creator and owner of Manfredi Jewels.
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