F. Hinds opts for cloud system to boost sales


UK-wide retailer F. Hinds has installed the Cybertill cloud-based EPoS retail system across its portfolio of stores, allowing it to increase sales opportunities through stock checking systems.

The company, which runs 111 stores, says it will benefit from real time stock visibility by using Cybertill in both its online and bricks and mortar points of sale.

F. Hinds systems analyst Paul Hinds said: “Cybertill is cloud based and consequently hugely appealing. It will help ensure our branches can view one another’s stock levels in real time so that stores can check and transfer stock minimising missed sales opportunities.
The system will also allow F. Hinds to deploy mobile points of sale at peak trading times, in particular in the run up to Christmas.

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“Christmas is such a busy time for us and we wanted to be able to ensure that our customers don’t have to queue," Hinds added. "To do this we knew we needed the ability to introduce mobile points of sale into our stores as and when required. Cybertill’s cloud based system allows us to do just this.”

Ahead of its investment in Cybertill, F. Hinds said it conducted "an exhaustive search" for a suitable EPoS solution, testing and trialling both jewellery-specific and tier one systems.

F. Hinds director Andrew Hinds said: “The managed service aspect of Cybertill was also very appealing. As an organisation we don’t have to concern ourselves with data back-ups or software upgrades, we can focus on managing our business not our EPoS system."

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