Chisholm Hunter has reported a record turnover for last year, citing growth of almost 19% in the company’s financial results ending March 2015.
With a portfolio of 24 stores across the UK, as well as a rapidly expanding eCommerce platform, Chisholm Hunter achieved combined revenue of £29.6 million in the financial year ending March 2015, rising from £24.9 million in the previous year. The business generated pre-tax profits of £3.5 million in 2015, up from £2.7 million the previous year.
The business’ workforce also continues to grow, rising from 161 in 2013 to 221 in the financial year ending March 2015. This is a result of significant expansion in the company’s retail estate across the UK, with four new store openings in 2014, as well as growth in the Glasgow-based Support Centre, which has doubled in size in the past 12 months.
Chisholm Hunter’s heritage dates back to 1857, when a store of ‘10,000 Wonders’ opened its Victorian doors on Chisholm Street in Glasgow.
Harry Brown, managing director and the company’s gemmologist, acquired the Chisholm Hunter brand and heritage in 1989. Since then, he has grown the company to become a key player in the UK jewellery business.
Harry Brown says: “Our continued success as a business is testament to the hard work and dedication of our team and their unwavering focus on the customer.
“We have a strong employee retention performance which is attributed to guiding principles of continued investment in training and commitment to supporting self-development.
“In this year alone we’ve doubled spend on training with the launch of a state-of-the-art training suite, where we deliver a range of high quality programmes including the industry gold standard qualification, Jewellery Education and Training, from the National Association of Goldsmiths.
“Our mission is about creating everlasting memories with an exceptional customer experience. We aim to be ‘A Cut Above’ and this ethos is embodied at all levels of our business as we recognise how fortunate we are to be able to share so many of the special moments in our customers’ lives.
“We’re continuously looking for expansion opportunities in both our existing estate and new locations. The stores are increasingly supported by our website, in which we invested significantly last year, to expand its capabilities and to capitalise on its potential as a key growth channel for the business.”